FAQs

Only drivers listed in the Rental Agreement and Vehicle Management Authorization are allowed to drive the camper.

Yes, the camper must not be:

• Subleased
• Used for smoking or keeping animals
• Used for illegal activities, transporting flammable or hazardous materials
• Used for towing vehicles, paid transport, sports competitions, or driver training

A penalty of €500 applies for violating these conditions.

The rental price includes:
✔ Auto liability insurance
✔ Passenger insurance
✔ Full CASCO insurance (with 10% participation in damages)
✔ Toilet liquid, full clean water tank, empty waste water tank, clean toilet cassette
✔ Full fuel tank
✔ Water hose, power cord, plastic levelers

Note: An empty toilet cassette upon return incurs a €30 penalty.

The following are not included in the rental price:
✘ Additional equipment
✘ Gas bottles, fuel, tolls, campsite fees
✘ Cleaning fee (€100) covering camper preparation, two full gas bottles, dishes, and bed linen

The daily mileage limit is 350 km. Any extra kilometers will be charged at €0.25/km.

• Booking confirmation: 30% of the rental price as an advance payment
• Full payment:
  • 7 days before pick-up (mid/low season)
  • 15 days before pick-up (high season)
• Cancellation policy:
  • Up to 21 days before rental: 100% refund
  • Up to 14 days before rental: 50% refund
  • Up to 7 days before rental: No refund

Yes, a €1,000 deposit is required as a security guarantee. It is refunded upon returning the camper in good condition.